75bd's Privacy Policy — Your Data Is Our Responsibility

1 Introduction & Scope

This Privacy Policy ("Policy") applies to the 75bd platform and its associated services ("Services"). 75bd is committed to providing a safe and transparent online gaming environment for players in Bangladesh. We believe you should have full control over your personal information.

By using 75bd's services in accordance with the terms set out in this Policy, you are considered to have automatically agreed to this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

2 What Information We Collect

75bd collects various types of information that help us provide and improve our services and keep your account secure. Below is a complete list of the types of information we collect:

2.1 Registration Information

• Full name and username
• Email address
• Date of birth (for age verification — our services are for users aged 21 and above only)
• Mobile number
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

• National ID (NID) number or passport details
• Proof of address (utility bill or bank statement)
• Additional documents required to confirm identity

2.3 Financial Information

• Deposit and withdrawal transaction history
• Payment method details (bKash, Nagad, Rocket, Upay mobile numbers)
• Transaction amounts and dates

2.4 Usage Information

• Gameplay history, bet details, and results
• Login times and session duration on the platform
• Preferred games and betting markets
• Device type, operating system, and browser information
• IP address and geographic location (country level)
• Information collected from cookies and similar tracking technologies

2.5 Communication Information

• Live chat messages and email correspondence
• Support requests and complaint records
• Surveys and feedback (if you voluntarily participate)

3 How We Collect Information

75bd collects your information in the following ways:

• Directly provided: Information you provide directly during account registration, profile updates, or KYC verification.
• Automatically collected: Browsing and usage data collected automatically through cookies, log files, and similar technologies while you use our platform.
• From third parties: Transaction confirmation information received from identity verification services or payment processors (such as bKash, Nagad, Rocket, Upay).

4 Purposes for Using Your Information

75bd uses your information only for the following legitimate purposes:

4.1 Service Operations

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and betting transactions
• Managing bonuses and promotional offers
• Delivering VIP programs and rewards

4.2 Security & Compliance

• Preventing fraud, money laundering, and illegal activities
• Ensuring age verification (access for users aged 21 and above only)
• Enforcing our rules and terms and conditions
• Implementing responsible gaming protection measures

4.3 Service Improvement

• Improving platform performance and user experience
• Developing new products and features
• Diagnosing and resolving technical issues

4.4 Communication

• Sending important account notifications
• Responding to your support requests
• Providing compliance and security updates
• Marketing communications (only with your consent)

5 Data Sharing & Third Parties

75bd does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Mobile banking services such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to process transactions.
• Identity verification services: Information may be shared with an approved verification partner to complete the KYC process.
• Technology service providers: Trusted technology partners who assist with platform operations, cybersecurity, and analytics.
• Legal obligations: To comply with court orders, regulatory directives, or lawful requests from law enforcement agencies.

6 Cookies & Tracking Technologies

The 75bd platform uses cookies and similar technologies. These are small text files stored on your device that help us deliver our services effectively.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and ensuring security. Without these, the platform does not function properly.
• Functional cookies: Used to remember your preferred language and settings.
• Analytics cookies: Used to understand how the platform is used, which helps improve our services.

6.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit some platform functionality.

7 Data Security Measures

The security of your information is 75bd's top priority. We apply both technical and organisational security measures to keep your personal information safe:

• SSL Encryption: All data transmitted to and from our platform is protected by SSL (Secure Socket Layer) encryption.
• Data Encryption: Sensitive data stored on our systems, particularly passwords and financial information, is stored using industry-standard encryption methods.
• Access Controls: Only authorised personnel may access your information, and only for specific business reasons.
• Regular Security Reviews: Our systems and processes are reviewed and updated on a regular basis.
• Secure Payment Processing: All financial transactions are processed through secure, encrypted channels.
• Team Training: Our support and technical teams receive regular training on data protection best practices.

While we make every effort to protect your information, transmitting data over the internet is not entirely without risk. Use a strong password for your account and do not share it with anyone.

8 Data Retention Period

75bd retains your information for as long as it is necessary to fulfil the purpose for which it was collected, or as required by law:

• Active account information: Retained for as long as your account remains active.
• Transaction records: May be retained for a defined period after account closure to meet financial integrity and compliance requirements.
• KYC documents: Retained for the period specified under regulatory guidelines.
• Communication records: Retained for a reasonable period for support and dispute resolution purposes.

Once the applicable retention period has elapsed, your personal information will be securely deleted or anonymised.

9 Your Rights

As a 75bd user, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you and to receive a copy of it.
• Correction: The right to request correction of inaccurate or incomplete information held in your account.
• Deletion: The right to request deletion of your personal information in certain circumstances (however, legal obligations may limit this right).
• Object to processing: The right to object to your information being used for marketing communications or profiling.
• Opt out of marketing: The right to unsubscribe from marketing communications at any time.
• Data portability: The right to receive a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact our support team through the contact details listed below. We will make every effort to respond to your request within a reasonable timeframe.

10 Privacy of Minors

75bd's services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age is verified during the registration process, and if we become aware that a minor has created an account, we will close that account and delete the information collected.

11 Responsible Gaming & Data

75bd takes responsible gaming very seriously. Information about your gaming behaviour may be used to identify potentially problematic behaviour and to offer you support. To learn more about responsible gaming, visit our Responsible Gaming page.

If you request self-exclusion or the setting of limits, we store this information and process it to ensure your instructions are followed — this is for your own protection.

12 Policy Changes & Updates

75bd may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the platform
• A notice will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Continued use of the 75bd platform after any changes will be considered acceptance of the updated policy. Visit this page regularly to stay informed about the latest policy.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Our privacy team treats every request with the highest level of importance. We are committed to working with you with complete transparency.